Customer Testimonials (Continued)

“My husband and I were extremely pleased with the service and selection at The Healthy Bed Store. Wayne made us feel welcome and let us take the time we needed to make a good decision. We love our new mattress and pillows! Plus, we feel good physically, emotionally, financially, and environmentally about our purchase.”
 
Sarah M. — Pollock Pines, CA, 3/25/2011
 
“Hands down the best product and best service I've experienced. I’m now the elated owner of a Natura mattress topper that has me sleeping right through the nights and waking more refreshed than I thought possible. Wayne knows his stuff and goes way out of his way to ensure great outcomes for his customers.”
 
Karen K. — San Diego, CA, 1/8/2011
 
“Extremely comfortable Keetsa bed and absolutely outstanding customer service from the store and from Keetsa!”
 
Bob T. — Redding, CA, 12/18/2010
 
"My wife and I made the decision to go to the Fresno Home Show a month ago just because we’d never been and had nothing better to do on a Sunday afternoon. We were not in the market for a bed, and actually liked the king-sized custom bed we've had for over 15 years. Soon we were saw many different bed companies showing their brands of memory foam type beds and started doing the lay-downs and discussions with all the sales people. I’ve always wanted to try actually sleeping on a memory foam mattress to see if they were as wonderful as they say, but had reservations from things I’d heard over the years about mattress heat, sweating, chemical smell, body sinking into a pit, etc. I never could find a hotel in my travels that had memory foam beds to try out. So after trying out a few brands at the home show, I came across the Atanomic Global beds that Brian, from the Healthy Bed Store in Folsom, CA was representing. He was very knowledgeable, helpful, non-pushy, and oozed a great, honest personality.
 
We tried out the Eco System 2 bed, discussed all the benefits of the brand and that particular bed and I knew it was a top-runner in our new quest of maybe buying a memory foam bed. Being a shopper and wanting to make sure I’ve made all the comparisons with all the companies there, I came back for another chat with Brian. So by now I’d taken up a good deal of his time and he was gracious and continued answering my endless questions. I’m in sales myself with a global company and Brian is what made my decision easy….he was the guy I wanted to buy from and, bonus, had the best product at the best price near as I could tell. Many of the others were more like car salesmen bashing the competition and pushy. We committed to the bed, and placed the order.
 
A couple days later I made contact with Wayne at The Healthy Bed to ask a few more questions about delivery, our current bed frame situation, etc. Wayne was very helpful answering everything, continued email updates, delivery schedule and even a few more of my never ending questions about what I’d purchased. We had settled on the Eco System 2 mattresses, CA split King with the Reverie adjustable frame and all the bells and whistles. The delivery and set up with Brian and Wayne personally doing everything was pleasant and flawless.
 
So now comes the best part….the first night ever sleeping on this mattress. The “wow” factor was immediate! I knew in the first 5 minutes that I had made the right choice with everything…. The firmness of this bed seems perfect for me and it has an excellent “solid” feel to it. No sinking too deep, no smell at all, no sweating or heat feeling, just perfect comfort and support. The bed, the adjustable frame, the Healthy Bed Store, and doing business with Brian and Wayne turned out to be a perfect combination. Even the massage feature of the adjustable frame is much better than I expected it to be. I never had any real problems with sleeping, but I don’t toss and turn nearly as much, enjoy a much deeper sleep, and wake up refreshed with no aches & pains, and can tell I’ve just had a great nights sleep. The adjustable frame is great for reading, watching TV, and the zero gravity setting is cool to use occasionally like reading the Sunday paper. If I slept on my back, which I don’t, I’m sure the zero gravity would be the perfect thing for the back sleeper person. It’s been over two weeks now and it still has that “wow” factor every night. My wife really loves it, too.
 
Thanks to Brian and Wayne for making this such a great experience! Customer service with a great product at it’s best!"
 
John J. Fresno — California, 4/2/2012
 
"Great store and great people…extremely accommodating with outstanding customer service. We purchased several items; a new Eco mattress w/topper & pillows, and a two person ClearLight infrared sauna, which they distribute. To be pleased and satisfied with our purchases would be an understatement. This store will be our source for bedding necessities in the future, or for anything else healthy for the body which they might carry. Pricing not too heavy on the wallet, with ordering and delivery time very reasonable. Wayne & Claudia ask the right questions and make an easy understanding of the choices available, while mascot Cody keeps everything under control, and makes it look good. Thanks so much to the Healthy Bed Store for making our lives just that more comfortable and enjoyable."
 
Dan M. — Shingle Springs,CA, 2/27/2012
 
"Exceptional experience! I hate bed shopping, always have. Now never will! Wayne changed this forever… Read the reviews on yelp and walked in, spent an hour talking with Wayne and lying on the beds that best suited my specific medical needs and walked out with a new bed that fits me like a dream. I've slept so well on it and am so pleased. I have a number of medical issues that make sleep tricky and Wayne was able to address them all and did so in a comfortable, relaxed, professional manner. I did not feel like I was speaking to a salesman…rather more of a therapist (which he is!) and a true professional. I’m so pleased. Will be going back soon to purchase another bed that needs to be replaced, we are so happy! Thanks, Wayne!!! Love all the organic options."

Kim M. — Folsom, CA, 1/14/2012
"This place is great. Wayne is fantastic and extremely informative. I can’t understand why most of the reviews are filtered. This place deserves all of the praise and 5 stars! My experience – After reading many articles on the off-gassing of conventional mattresses, I decided to buy my son an organic, quality mattress. I was going to order online until I found this place. I didn’t really know what to expect going there, but this place exceeded my expectations. I was there for over an hour. I purchased a Naturepedic for my son and it’s been great! After laying on a few latex mattresses, I also decided to go back and purchase a new mattress for myself. I recently purchased a Beautyrest and it’s okay, but already losing shape. Plus, I don’t want to be breathing in fumes either. The mattresses may be pricey, but you get what you pay for! I would highly recommend checking this place out before going to a conventional mattress store. I have already recommended this place to a few people. I will for sure go back."
 
Kristina R. — Sacramento, CA, 11/26/2012
 
"I bought a clearance, top-of-the-line, Simmons innerspring mattress from a huge mattress retailer here in Northern California, so I can totally relate to the reviewer above about the “Mattress Odyssey”. I’ve been calling it my Mattress Journey. Anyhow, after a few weeks I became disillusioned with the mattress for many reasons, primarily because it was defective, and decided I would return it.Before I went to return it I mattress shopped, A LOT, and ended up choosing a PureLatexBliss mattress from The Healthy Bed Store in Folsom.
 
The day I went to return my innerspring mattress I grabbed the paperwork and saw that clearance items are non-refundable. I felt sick to my stomach when I read that because I truly thought I could return it and now it seemed I would be stuck with a $3000 piece of crap bed.
 
I called over to The Healthy Bed Store in tears, and said I won’t be able to buy my latex mattress now. Claudia (Wayne and Claudia own the store) suggested I come in and talk to Wayne. She thought he might be able to help me in this situation, as he had helped others in similar situations.
 
Wayne spent a good hour with me helping me form a strategy that would probably grant me a return from the large mattress retailer. It took me two weeks of fighting to get a promise of return.
 
The next day I went to The Healthy Bed Store and put a deposit on my latex bed to secure the sale price. I also told Wayne that I might have to get my deposit back if the large retailer doesn’t actually follow through on their promise. He went ahead and ordered the bed anyway and said he would honor my cancellation if things didn’t work out. But if they did work out, I could have my bed by the end of the week!
 
So, eventually I scheduled a return for my innerspring mattress. I called Wayne that day and that night he was at my house with my new bed and he even carried my old bed downstairs. I slept on my new bed that night and have been incredibly pleased since then!
 
Seriously, you will not get customer service like this elsewhere!
Oh, and I was absolutely tickled that I got a thank you gift from Wayne in the mail last night! I just LOVE that personal touch!"
 
Sheila S. — Fair Oaks, CA, 1/26/2012
 
"I don’t write reviews. I am so pleased with my buying experience at the Healthy Bed Store that I am breaking my rule. A couple of years ago I was rear-ended in an auto accident. That accident reactivated some nerve damage in my leg added some sciatica and sent me scrambling for a comfortable place to sleep. I had a Tempur-pedic but it was old and at a certain age, we women get hot at night and the Tempur-pedic was always hot. Now it was crazy hot. I got tired of sleeping on my sofa. I was driving by and saw the store and decided to drag my husband in to see what they have. He hates shopping and hates mattress shopping even more.
 
We were greeted by Claudia who showed us around explained different beds and then just left us alone to try things out for ourselves. She came back with some quotes and prices of ones we liked and we left. Next weekend we went to check out the European Sleep Design where my sister purchased her mattress (she loves). They were also very helpful and we tried several mattresses but we had by that time decided to get an adjustable bed and even though they had them, I didn't want to put the springs in their bed (that I liked) through those contortions. Back home we went. I went online to the healthy bed store to see if they had adjustable bases. It mentioned them but no prices or pictures. So I called and left a message. Wayne returned my call immediately and told me that he had them and the prices.
 
When it came down to it though, the mattress we had picked out previously, would on the dual adjustable beds, be about $500 over the cash I had on hand. Wayne was very accommodating and worked the prices down for us so that we could purchase the system we wanted for the cash price. The delivery and set up was difficult with my stairs being so narrow, yet they got everything set in place as promised. We will definitely go back."
 
Lynn B. – Placerville, CA, 6/7/2012
 
"Before buying a mattress (REM Sleep Solutions, Paradise model) from this store we went to two other stores, the Sleep Train at Howe and Arden, and European Sleep Design in Folsom. The staff at those stores were as helpful and informed about their products, as Wayne and Claudia were about theirs, and I won’t diss them here. We tried most of their mattress in their stores and were getting confused by the different types and models. However, after we finished trying several more mattresses at the Healthy Bed Store, we realized we really liked the memory foam style, of which Tempur-Pedic is the best known. We could have just as easily bought a T-P model at the Sleep Train, but the Healthy Bed Storehad a memory foam mattress we liked (see above), at several hundred dollars savings over the T-P, so we bought it here. We also got some accessories (pillows, full mattress dust-mite covers) at discount.
 
I certainly recommend you drop by the Healthy Bed Store in your search for the best mattress for you. Unlike some, the “organic” label doesn't mean that much to me…plenty of fully natural, organic things are still toxic to people. So that was not our primary reason for stopping by this store. Nevertheless we’re glad we did.
 
By the way, this store has free delivery and hauling away the old mattress, like the Sleep Train, but unlike European Sleep Designs."

Bob F. – Sacramento, CA, 7/18/2011
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